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PRIVACY POLICY

At EYZN, your privacy matters to us as much as the craft behind every saree we make. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website, you agree to the practices described here.

1. Information We Collect When you visit or make a purchase on our website, we may collect the following information:

  • Personal details — name, email address, phone number, and delivery address

  • Payment information — processed securely throughPayment Gateway. We do not store your card details on our servers

  • Usage data — pages visited, time spent on the website, browser type, and device information

  • Communications — any messages or queries you send us directly

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2. How We Use Your Information The information we collect is used to:

  • Process and fulfil your orders

  • Send order confirmations, shipping updates, and delivery notifications

  • Respond to your queries and provide customer support

  • Improve our website and your shopping experience

  • Send promotional emails or offers, only if you have opted in to receive them

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3. How We Share Your Information EYZN does not sell, trade, or rent your personal information to third parties. We may share your data only with:

  • Shipping partners — to deliver your order to you

  • Payment processors — to securely handle your transactions

  • Legal authorities — if required by law or to protect our rights

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4. Data Storage & Security Your personal information is stored securely and handled with care. We use industry-standard measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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5. Cookies Our website uses cookies to enhance your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Policy.

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6. Your Rights You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate data

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at eyznsaree@gmail.com

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7. Third Party Links Our website may contain links to third party platforms such as Instagram and Facebook. EYZN is not responsible for the privacy practices of these platforms and encourages you to review their respective privacy policies.

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8. Children's Privacy Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

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9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date. We encourage you to review this page periodically.

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10. Contact Us If you have any questions or concerns about your privacy, we would love to hear from you. Reach us at eyznsaree@gmail.com or [Phone Number].

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