SHIPPING POLICY

At EYZN, every saree is packed with the same care that goes into weaving it. Here is everything you need to know about how we ship your order.

1. Order Processing All orders are processed within 1-3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. You will receive an email confirmation once your order has been dispatched.

2. Shipping Within India We deliver across India through trusted courier partners. Estimated delivery timelines are as follows:

Metro cities — 2 to 5 business days

Non-metro & tier 2 cities — 5 to 7 business days

Remote areas — 8 to 10 business days

Shipping charges, if applicable, will be calculated and displayed at checkout.

3. Free Shipping We offer free shipping on all orders above ₹2 Lakhs. Orders below this amount will be subject to a flat shipping fee of ₹2 Lakhs.

4. International Shipping At this time, EYZN [does/does not] ship internationally. If you are placing an order from outside India, please contact us at [Brand Email] and we will do our best to assist you.

5. Order Tracking Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this to track your order directly on the courier partner's website.

6. Packaging Every EYZN saree is carefully packaged to ensure it reaches you in perfect condition. We take pride in our packaging as much as our product — because the unboxing experience is part of the EYZN experience.

7. Delays & Disruptions While we do our best to ensure timely delivery, EYZN is not responsible for delays caused by courier partners, weather conditions, strikes, or any other circumstances beyond our control. In such cases, we will do our best to keep you informed.

8. Incorrect Address Please ensure your delivery address is accurate at the time of placing your order. EYZN will not be held responsible for orders lost or delayed due to an incorrect address provided by the customer. Additional shipping charges may apply for re-delivery attempts.

9. Damaged in Transit If your order arrives damaged, please contact us within 12 hours of delivery with an opening product video of the damaged product at eyznsaree@gmail.com with your order number. We will resolve the matter promptly.

10. Contact Us For any shipping related queries, please reach out to us at eyznsaree@gmail.com or [Phone Number].